Refund policy

Time Piece Collection Return & Refund Policy

At Time Piece Collection, we want customers to feel confident with their purchase.

Customers may request a return within 30 days of receiving their order. To be eligible for a return, the item must be unused, unworn, and in the same condition it was received, including original packaging when possible.

Refunds may be issued in the following situations:

  • The order is canceled before it has shipped.
  • The returned product has been received and inspected by us.
  • The item arrives damaged, defective, or incorrect.

To start a return or refund request, please contact us at:

thousandsunnycollection@outlook.com

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Once your return is received and approved, your refund will be processed back to your original payment method.